Executive Summary:

When growth slows, pharma leadership faces the high stakes questions - should you reduce sales force investment—or is the market still responsive to high‑quality promotions? Promotional sensitivity isn’t a mystery—it’s measurable. Leaders should test it—using past benchmarks, present quality‑to‑outcome linkage, and future exposure modeling—before touching budgets.

Here we articulate three different lenses to approach this question – Comparing Analogous Benchmarks (Past), Linking Quality to Outcomes (Present), Quantify the Cost of Silence (Future). Each lens stands alone; together, they form a robust decision framework for the insight leaders. Sustain or sharpen sales investment when data shows sensitivity; reallocate confidently when signals indicate low sensitivity.

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